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Disclaimer: Our return registration system is not working due to updates being implemented into our website. When returning your items please include the invoice that was in the parcel and we will register your return without the registration! Thank you for your understanding and cooperation - Think2.eu team.
Help us all to be more sustainable by reducing the return of goods. Please be so kind to read the whole description about the item, use our size guides to make sure you choose the right size for you. If the item that arrives is completely ill fitting, maybe it is worth to consider to gift it to your friend, mother, sister, coworker? Otherwise send us the item back and we will issue a refund.
All returns has to be made within 14 days of the order delivery date. Your money for the unwanted goods as well as purchased delivery cost (the least expensive of one we are suggesting) will be issued as full refund to the original form of payment once we will receive the item and process it within 10 days.
Depending on your payment method, refunded money will issued back to your account 1-2 working days if you paid as bank transfer and 3-4 working days if you paid by card.
What are the return conditions?
- The item must have a label.
- The item cannot be damaged.
- The appearance of the product has not changed substantially.
- The product should be packed in suitable packaging to prevent damage during transportation.
- If good is sold as a set or suit - customer has to return both pieces as it was purchased (individual pieces won't be accepted).
- If good comes with any additional accessories (like belts or so), it has to be returned together with a good (otherwise good won't be accepted).
When returning an item, it is necessary to provide its procurement document or a list of items received with the shipment.
The cost of returning unsatisfied goods is paid by customers.
Please note that items bought online cannot be refunded or exchanged in any of our physical stores.
If you have an account at our e-shop?
If you are a registered customer please go to "Your Account" section, select "Order history and details". Choose order you wish to return and press "Details" button.
Tick the item you wish to return and press "Request a return" button.
If you don't have an account with us please follow other options.
If you do not have account at our e-shop?
If you are not a register customer then returning an item, it is necessary to provide its procurement document or a list of items received with the shipment.
What are the return options in Lithuania?
- Via collection point located at Savanorių pr. 191B, Vilnius or through your chosen courier or local postal registered parcel at Savanorių pr. 191B, Vilnius, LT-02300 , Lithuania. The cost of returning unsatisfied goods is paid by the customer.
- Via Omniva postage devices using the Omniva system. Fill out the return form - https://grazinimai.omniva.lt/ Cost- 2,15 Eur. This amount will be deducted from the item refund amount.
- To return the goods without using the Omniva system and independently organizing the return of the item, please a
*PLEASE BE SO KIND ADD OUR COMPANY NAME, FULL ADRESS AS WELL PHONE NUMBER ON THE RETURNING PARCEL:
THINK2 online vintage store
Savonorių pr. 191B, Vilnius, Lithuania, LT-02300
+370 633 98670
What are the return options in Latvia?
- Through your chosen courier or local postal registered parcel at Savanorių pr. 191B, Vilnius, LT-02300 , Lithuania. The cost of returning unsatisfied goods is paid by the customer.
- Via Omniva postage devices using the Omniva system. Fill out the return form - https://atgriesana.omniva.lv/en-lv/Shops/think2-eu-vintage-online-store-2/ Return price - 4,60 Eur. This amount will be deducted from the item refund amount.
- To return the goods without using the Omniva system and independently organizing the return of the item, please a
*PLEASE BE SO KIND ADD OUR COMPANY NAME, FULL ADRESS AS WELL PHONE NUMBER ON THE RETURNING PARCEL:
THINK2 online vintage store
Savonorių pr. 191B, Vilnius, Lithuania, LT-02300
+370 633 98670
What are return options in Estonia?
- Through your chosen courier or local postal registered parcel at Savanorių pr. 191B, Vilnius, LT-02300 , Lithuania. The cost of returning unsatisfied goods is paid by the customer.
- Via Omniva postage devices using the Omniva system. Fill out the return form - hhttps://tagastus.omniva.ee/en-ee/Shops/think2-eu-vintage-online-store-3/ Return price - 6,45 Eur. This amount will be deducted from the item refund amount.
- To return the goods without using the Omniva system and independently organizing the return of the item, please a
*PLEASE BE SO KIND ADD OUR COMPANY NAME, FULL ADRESS AS WELL PHONE NUMBER ON THE RETURNING PARCEL:
THINK2 online vintage store
Savonorių pr. 191B, Vilnius, Lithuania, LT-02300
+370 633 98670
What are the return options in other countries?
- Through your chosen courier or local postal registered parcel at Savanorių pr. 191B, Vilnius, LT-02300 , Lithuania. The cost of returning unsatisfied goods is paid by the customer.
- Together with returning item, please a
*PLEASE BE SO KIND ADD OUR COMPANY NAME, FULL ADRESS AS WELL PHONE NUMBER ON THE RETURNING PARCEL:
THINK2 online vintage store
Savonorių pr. 191B, Vilnius, Lithuania, LT-02300
+370 633 98670
How does the return through the Omniva system work?
You can return disliked goods quickly and conveniently using Omniva system (only in Lithuania Latvia and Estonia).
After forming the return of the orders on the Omniva platform, you will receive a parcel sticker by the e-mail, which you can print and attach to the package.
If you do not have a printer, mark the shipment number on the package (you will also receive it via SMS) and print it when you arrive at the post office. On the mailing screen, select "Send shipment" or "Previously registered shipment". Select "Enter sms received code" and enter your shipment number on the screen.
Pack the returned item and insert it into the Omniva postage terminal. Packaging requirements: minimum 2 x 9 x 14 cm and not more than 38 x 64 x 39 cm. Maximum return weight: 30 kg.
